Privacy Policy

How we protect and handle your data on ExPorta.ai

Last updated: October 30, 2025

Data We Collect

We collect information you provide directly to us, such as:

  • Company registration details (CIN, IEC, GSTIN)
  • Contact information (name, email, phone)
  • Export readiness assessment responses
  • Document uploads and templates
  • Usage analytics and platform interactions

How We Use Your Data

We use your information to:

  • Provide export readiness assessments and compliance tracking
  • Generate export documentation and certificates
  • Connect you with verified international buyers
  • Send important compliance and regulatory updates
  • Improve our platform features and user experience

Data Security

We implement industry-standard security measures:

  • SSL/TLS encryption for all data transmission
  • Secure cloud infrastructure with Cloudflare protection
  • Regular security audits and vulnerability assessments
  • Role-based access controls and authentication
  • Data backup and disaster recovery procedures

Your Data Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Opt-out of non-essential communications
  • Export your data in machine-readable format

Government API Integration

We integrate with government APIs for verification purposes:

  • DGFT for IEC verification and export policies
  • MCA for company registration verification
  • GST portal for tax compliance status
  • Data is processed securely and never stored unnecessarily

Note: During pilot phase, we use sandbox/mock APIs for demonstration. Production deployment will use live government APIs with proper data agreements.

Contact Us

For privacy-related questions or to exercise your data rights:

Email: privacy@exporta.ai

Address: ExPorta.ai Privacy Officer

Response time: Within 72 hours for privacy requests