Privacy Policy
How we protect and handle your data on ExPorta.ai
Last updated: October 30, 2025
Data We Collect
We collect information you provide directly to us, such as:
- Company registration details (CIN, IEC, GSTIN)
- Contact information (name, email, phone)
- Export readiness assessment responses
- Document uploads and templates
- Usage analytics and platform interactions
How We Use Your Data
We use your information to:
- Provide export readiness assessments and compliance tracking
- Generate export documentation and certificates
- Connect you with verified international buyers
- Send important compliance and regulatory updates
- Improve our platform features and user experience
Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for all data transmission
- Secure cloud infrastructure with Cloudflare protection
- Regular security audits and vulnerability assessments
- Role-based access controls and authentication
- Data backup and disaster recovery procedures
Your Data Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt-out of non-essential communications
- Export your data in machine-readable format
Government API Integration
We integrate with government APIs for verification purposes:
- DGFT for IEC verification and export policies
- MCA for company registration verification
- GST portal for tax compliance status
- Data is processed securely and never stored unnecessarily
Note: During pilot phase, we use sandbox/mock APIs for demonstration. Production deployment will use live government APIs with proper data agreements.
Contact Us
For privacy-related questions or to exercise your data rights:
Email: privacy@exporta.ai
Address: ExPorta.ai Privacy Officer
Response time: Within 72 hours for privacy requests